Birchwood Kia West

Mr. Stephen Gallagher was an amazing sales dealer. He made my wife and I feel very comfortable and informed. Instead of pushing us at a particular vehicle, Stephen stared by asking us what we would be using the new vehicle for. He then informed us of our options in that class of usage. Once we gave him our budget he was very respectful and kept us within our budget and didn't try to sell us outside that window or oversell us. He gave us time to think and didn't pressure us in any way. I've purchased several new vehicles and I have to say with sincere honesty that it was the most pleasant experience I've had in a dealership. I would recommend Stephen to my closest friends and family without feeling at all anxious or worried. He ensured that we were aware and informed during the whole process from start to finish and did so with a patient and friendly demeanor. He demands a quality product of himself and ensures that quality (both experience and vehicle) is met to the highest standard for the client. One of the things that impressed me most was his upfront honesty. If he didn't know the answer to any of our questions he said so and worked to get us the correct answer in a timely fashion; even if he didn't think we would like the answer. Respectfully,